Shipping Policy

SHIPPING ISSUES

Suna Cotton USA. will NOT be responsible for non-delivery, delay, loss or damages during shipment.  We offer FREE SHIPPING on orders $350+

PICK-UP & DELIVERY

Suna Cotton USA. will ship merchandise specified by the customer. All freight claims for missing or damages” merchandise must be filled directly with the carrier. Customer pick-up service (Will Call) is available Monday-Friday, 8am-4pm PST at our warehouse in Los Angeles, CA. 

Warehouse Address: 1721 E. 58th PL., Los Angeles CA, 90001

SHIPPING DISCREPANCIES

Due to possible human error, it is the buyer/consignee’s responsibility to verify that the merchandise received matches what was ordered. In order to resolve any claims with Suna Cotton USA., the garment should not be altered. This includes being washed, printed on or otherwise modified in any way shape or form.
Suna Cotton USA., will not accept any claims due to incorrect shipments if garments are altered.